Identifying Customer Pain Points

B1-B2IntermediateStudents only

This lesson is for Practispeak students

The first 3 lessons of each level are free for everyone. Students get every lesson.

Learn the precise language of problem identification — how to listen for pain, name it accurately, distinguish between symptoms and root causes, and reflect back what you have heard so the prospect feels genuinely understood.

  • 8 key words
  • 6 phrases
  • Dialogue and exercises

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